• Effective content inspires confidence
    in your brand

    and creates engagement that results in business value.

  • The customer is in controland the journey starts with information.

  • We specialize in communication
    about technology and contentthat gets results

  • Content with a purpose
    meets audiences wherever they are in their journey.


Content increases trust; trust increases customers

Content builds relationships. Effective content engages and informs your audience, helps solve problems, and builds loyalty and trust. Kaia Communications develops content that inspires confidence in your brand and creates engagement that results in business value.

We develop relevant information for each stage of your audience’s journey, from awareness to engagement. By re-purposing core messages through multiple channels in multiple formats, we can maximize your content investment and amplify your message exposure.

Partner with us to reach broader audiences for your ideas, products, and services.

What We Offer

Content Strategy

Content Creation

Content Production

Program Management

Latest Posts

The Science of Creating Memorable Content

By understanding why people forget, you can craft your content to increase the chances that it will be remembered. With your key messages and call to action in mind, think about your content in terms of three elements: attention, memory, and decision.

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Why Content Is the New King of SEO

Remember the days of hunting down quality backlinks and peppering the home page with a certain set of keywords, all in an attempt to attain that elusive top ranking in Google? While these aspects of SEO are still important, SEO has gotten much more sophisticated. Backlinks can backfire, and Google has gotten much more clever […]

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Is DITA Right for Content Marketing?

DITA has gained widespread adoption in the technical documentation world. DITA adoption has lagged in content marketing groups, but I believe that’s going to change because the benefits can be significant and getting started in DITA is getting easier. DITA has the largest membership of any OASIS technical committee; this active DITA community means help is available if you need it. Also, OASIS members are developing a specification for a lightweight DITA architecture to simplify DITA implementation and boost adoption.

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